Yurui Support

Last Updated: June 24, 2026

Need help with Yurui? This page covers the best way to get support for app issues, purchases, reminders, and general questions.

Contact Support

For support, feedback, or bug reports, email:

Email: mladen@mladenstojanovic.art

When possible, include:

• Your device model and platform (iPhone / Android)
• Your app version
• A short description of what happened
• A screenshot if the issue is visual or settings-related

Common Help Topics

Reminders not showing up

• Open Yurui settings and confirm reminders are enabled.
• Check that notification permission is allowed for Yurui in system settings.
• On iPhone, confirm Focus / Do Not Disturb is not silencing alerts.

Premium or purchase issues

• If premium access is missing after reinstalling or changing devices, try the restore purchases option inside the app.
• If the issue continues, send your platform and purchase details so support can investigate.

Progress or habit data questions

• Yurui stores core habit data locally on your device.
• If something looks wrong, include a screenshot of the Home or Progress screen in your message.

Privacy and Data

For privacy details, see the Yurui Privacy Policy.

If you need account or data deletion guidance, see Yurui Account & Data Deletion.

Response Time

Support requests are usually answered within 3 business days.

Yurui is an indie app, so support is handled directly by the developer. Clear repro steps and screenshots help a lot.